Privacy Policy
Qingdao Lier Metal Products Co., Ltd. respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting inquiry forms, requesting quotations, or contacting us through Facebook, Meta lead forms, email, WhatsApp, and other online communication channels.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.
1. Information We Collect
When you contact us, submit an inquiry, request a quotation, or complete an online advertising form, we may collect information including:
- Full name
- Email address
- Phone number
- WhatsApp number
- Company name
- Country or region
- Industry or application field
- Product type or required processing service
- Drawings, product photos, samples, or technical documents
- Material requirements
- Dimensions, specifications, and tolerance requirements
- Estimated order quantity
- Surface finishing requirements
- Project requirements or application information
- Destination country or port
- Other information voluntarily provided by you
We may also collect basic website usage and technical information, such as browser type, device type, pages visited, time spent on the website, IP address, referring pages, and general traffic information.
This information may be used to improve website performance, understand visitor behavior, and improve our services and user experience.
2. How We Use Your Information
We may use the information you provide for purposes including:
- Responding to your product or processing inquiries
- Understanding your drawings, samples, and project requirements
- Evaluating manufacturing feasibility
- Reviewing materials, dimensions, tolerances, quantities, and other technical requirements
- Providing quotations and relevant manufacturing information
- Discussing suitable production processes
- Communicating with you by email, telephone, WhatsApp, Facebook Messenger, or other communication methods
- Arranging technical discussions or further business communication
- Supporting sample development and repeat production projects
- Providing order, production, packaging, shipping, and after-sales support
- Following up on potential business opportunities
- Improving our manufacturing services, website experience, advertising activities, and customer support
- Preventing fraud, misuse, unauthorized access, or security risks
- Complying with applicable legal, regulatory, accounting, and business management requirements
We use personal information only for legitimate purposes related to your inquiry, project requirements, business communication, and our manufacturing services.
Where required by applicable law, we will obtain appropriate consent before using your contact information for marketing or promotional communications.
You may request to stop receiving marketing or promotional communications at any time.
3. Products and Services Covered
Our communications with you may include information related to the following products and manufacturing services:
- Sheet metal fabrication
- Laser cutting
- Sheet metal bending and forming
- Welding and assembly
- Aluminum die casting
- Custom casting services
- CNC machining
- CNC milling and turning
- Investment casting
- Custom metal components
- Metal enclosures, covers, brackets, and structural parts
- Secondary machining
- Surface finishing and coating
- Custom scaffolding accessories
- Prototype and sample production
- Batch and repeat production
- Drawing-based custom manufacturing services
Specific materials, production processes, surface treatments, specifications, and manufacturing solutions will be discussed according to your actual drawings, samples, quantities, and project requirements.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share necessary information only in limited circumstances, including:
- With our internal sales, engineering, production, quality control, or customer service teams when necessary to respond to your inquiry
- With trusted service providers that assist us with website operation, communication tools, advertising platforms, cloud services, or business systems
- With logistics, packaging, shipping, or other service providers when necessary to support an order or project
- With relevant business partners when necessary to complete agreed project requirements
- When disclosure is required by applicable law, regulation, court order, or government authority
Any service provider or partner that receives personal information from us is expected to take reasonable measures to protect such information and use it only for legitimate and agreed business purposes.
5. Meta and Facebook Lead Forms
If you submit information through a Meta or Facebook lead form, your information may first be collected and processed by Meta according to its own privacy policies, platform rules, and terms.
Meta may then share the information you submit with Lier Tech so that we can:
- Respond to your inquiry
- Understand your product or project requirements
- Review drawings, photos, samples, or specifications
- Provide information about relevant manufacturing services
- Evaluate processing requirements
- Prepare quotations
- Discuss materials, quantities, tolerances, and finishing requirements
- Provide follow-up business support
By submitting a lead form, you acknowledge that we may contact you using the contact information you provide, including email, telephone, WhatsApp, Facebook Messenger, or other available communication methods.
Your information will be used primarily for communication relating to your inquiry, quotation request, project, or potential business relationship.
You may request to stop receiving promotional or marketing communications at any time.
6. Data Protection
We take reasonable administrative, technical, and organizational measures designed to protect your personal information against:
- Unauthorized access
- Misuse
- Loss
- Accidental disclosure
- Unauthorized alteration
- Destruction
- Improper processing
These measures may include access controls, password protection, internal authorization procedures, information system maintenance, and reasonable security management practices.
Access to personal information is limited, where appropriate, to employees and service providers who require the information for legitimate business purposes.
However, no method of Internet transmission, electronic communication, or electronic storage is completely secure.
While we take reasonable measures to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as reasonably necessary to:
- Respond to your inquiry
- Review project requirements
- Prepare and follow up quotations
- Continue legitimate business communication
- Develop samples or products
- Process and fulfill orders
- Provide production, shipping, or after-sales support
- Maintain necessary business records
- Resolve disputes
- Fulfill applicable legal or regulatory obligations
If no continuing business relationship is established, information that is no longer reasonably required may be periodically reviewed, deleted, anonymized, or securely managed according to applicable laws and our internal information management practices.
Certain information may need to be retained for longer periods where required for contractual, accounting, legal, warranty, quality control, or dispute-resolution purposes.
8. Your Rights
Subject to applicable laws and regulations, you may contact us to request:
- Access to the personal information we hold about you
- A copy of your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of certain personal information processing activities
- Objection to certain processing activities
- Withdrawal of previously provided consent where processing is based on consent
- An end to marketing or promotional communications
- Information about how your personal information is being used
To protect your information, we may need to verify your identity before processing certain requests.
Some information may need to be retained where required for legal, contractual, accounting, warranty, quality management, or dispute-resolution purposes.
9. Cookies and Website Tracking
Our website may use cookies, analytics tools, advertising technologies, or similar technologies to:
- Support normal website operation
- Improve page functionality and performance
- Analyze website traffic
- Understand how visitors use our website
- Measure advertising effectiveness
- Improve website content
- Improve user experience
- Support website security
Depending on your location and applicable law, you may be able to manage or disable certain cookies through your browser settings or through cookie preference tools provided on our website.
Disabling certain cookies may affect the normal operation or functionality of some website features.
10. Third-Party Websites and Platforms
Our website, advertisements, emails, or online communications may contain links to third-party websites and platforms such as:
- YouTube
- Other external websites or online services
These third parties operate independently and may collect and process information according to their own privacy policies and terms of use.
We do not control and are not responsible for the privacy practices, security practices, availability, or content of third-party websites and platforms.
We recommend reviewing the relevant privacy policies before providing personal information through third-party services.
11. International Business and Data Transfers
Lier Tech serves customers and business partners in different countries and regions.
As a result, personal information relating to international inquiries or projects may be accessed, transferred, stored, or processed across national borders when reasonably necessary for business communication, project management, order fulfillment, or related services.
Where required by applicable law, we will take reasonable measures to protect personal information involved in international data transfers.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our business operations
- Manufacturing services
- Website functions
- Advertising activities
- Communication platforms
- Information processing practices
- Applicable legal or regulatory requirements
The updated version will be posted on this page together with the latest effective date.
We encourage visitors to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy, how your personal information is used, or how to exercise your applicable privacy rights, please contact us:
Company: Qingdao Lier Metal Products Co., Ltd.
Brand: Lier Tech
Website: https://www.liertech.com/
Email: Lily@liertech.com
Phone: +86 17685817098
WhatsApp: +86 17568918793
WeChat: +86 13730986205
Address: No. 29, Ruijin Road Industry Park, Licang District, Qingdao, China
We will make reasonable efforts to review and respond to privacy-related inquiries in accordance with applicable laws and our business procedures.
Effective Date: August 14, 2026